Return Policy


Tennsy-Weensy would like to hope that you are always happy with your order but we do understand that sometimes you might need to return the item(s) back.

If you had come to the decision to return the item, you have 30 days to post it back from the day you received it. Item has to be unworn with original labels attached. Please state wether you wish to return or exchange it. Also make it clear why you wish to return it. include your name, order number, contact telephone number or email address and your postal address. You will be responsible for postage fees.

We will contact you to advise you as soon as the item is returned to us.

If you wish to exchange the item we will post your new item within 5 working days from the day you receive the conformation from us that the item has been received. Please state clearly the size and the product code you wish to exchange it to. If the item is out of stock we will contact you to advise you to choose a different product or we will offer you to wait until it is restocked. You can only exchange it for the same price products. If you decide to exchange it to something more expensive you will be responsible for paying the difference.

If you wish to return the item and receive a refund, please state the reason why you are returning it and allow 30 days for the refund to reach your account from the date we receive it. You will be responsible for postage fees.

You have 90 days to return faulty item, which has to be unworn and with original tags attached. Please give us as many details as possible to let us know why you think this product is faulty. We will then carry out an inspection within 30 days. After the inspection we will contact you to let you know our decission about the quality of the item. If we decide it is faulty we will refund you a full amount paid for the item plus postage fees within 30 days after decision is made and confirmed with you. If it turns out that the product is not faulty we will arrange to post the item back to you without any refund.

When returning we advise you to keep a postal receipt until you receive a conformation that the item has been returned. Although posting it does not guarantee that we will receive it.

You can call us on +44 7415144052 or email info@teensy-weensy.co.uk

When sending the item(s) back please post it to: Tennsy-Wennsy, 91 C Walker Road, Aberdeen, AB11 8DJ.